Effective August 24, 2026
Terms of Service
These terms govern access to and use of Restaurant Ops Hub. By creating an account or using the service, you agree to these terms.
Accounts and authority
You must provide accurate account information and protect your login credentials. If you create a restaurant workspace, you represent that you have authority to act for that business and invite its team members. You are responsible for activity under your account.
Permitted use
You may use the service for lawful restaurant operations. You may not misuse the service, attempt unauthorized access, interfere with its operation, upload malicious material, violate another person’s rights, or use the service in violation of employment, privacy, or other applicable laws.
Subscriptions and trials
Paid plans are billed in advance through Stripe at the price shown when you subscribe. Trials and plan features may be limited as described in the application. Subscriptions renew automatically until cancelled. You may manage or cancel a subscription through the billing portal; cancellation takes effect at the end of the current paid period unless stated otherwise.
Refunds
Except where required by law, paid subscription charges are non-refundable. If you believe a charge was made in error, contact us promptly so we can review it.
Restaurant and employee data
You retain responsibility for information submitted to your workspace. Restaurant owners and managers determine what operational data is entered and who can access it. You are responsible for obtaining any notices or permissions required for employee information.
Service limitations
Restaurant Ops Hub supports scheduling and operational coordination, but it is not payroll, legal, tax, human-resources, food-safety certification, or emergency-management software. You remain responsible for legal compliance, staffing decisions, wage and hour requirements, and safe restaurant operations.
Availability and changes
We work to keep the service reliable, but access may occasionally be interrupted. We may improve, change, or discontinue features and will provide reasonable notice when a change materially affects paid service.
Disclaimer and liability
To the fullest extent permitted by law, the service is provided “as is” without warranties of uninterrupted or error-free operation. Restaurant Ops Hub will not be liable for indirect, incidental, special, consequential, or lost-profit damages. Our total liability for claims relating to the service will not exceed the amount you paid for the service during the 12 months before the claim.
Termination
You may stop using the service or delete your account. We may suspend or terminate access for material violations, security risks, fraud, or nonpayment. Provisions that by their nature should survive termination will remain in effect.
Contact and changes
We may update these terms and will post the revised version here. Questions can be sent through our contact form.