Privacy Policy

Information we collect

We collect account information such as names, email addresses, restaurant details, job roles, and login information. Restaurants and their authorized users may add schedules, availability, time-off requests, announcements, checklist activity, cleaning assignments, and related operational records.

How we use information

• Provide, secure, maintain, and improve the service.
• Authenticate users and deliver account or invitation emails.
• Process subscriptions and manage customer support.
• Understand product usage and diagnose errors.
• Comply with legal obligations and prevent fraud or abuse.

Restaurant administrators

A restaurant owner or manager controls the workspace and may view or manage information entered by its employees. If you use Restaurant Ops Hub through your employer, questions about workplace records should also be directed to that employer.

Service providers

We use trusted providers to operate the service, including Supabase for database and authentication services, Vercel for hosting, Stripe for payments, email delivery providers for transactional messages, and Google Analytics for website usage measurement. These providers process information according to their own agreements and privacy practices.

Cookies and analytics

We use essential browser storage for authentication, preferences, and product functionality. Google Analytics may use cookies or similar technologies to help us understand visits and interactions. You can limit analytics through browser controls or supported blocking tools.

Retention and security

We retain information while an account is active and as reasonably necessary to provide the service, meet legal obligations, resolve disputes, and prevent abuse. We use administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.

Your choices

Restaurant owners can update account information and permanently delete their restaurant account from Settings. Authorized owners can also delete employee records. You may contact us to request access, correction, or deletion where applicable.

Children

The service is intended for restaurant business operations and is not directed to children under 13. Restaurants are responsible for ensuring that their use of employee information complies with applicable employment and privacy laws.

Changes and contact

We may update this policy as the service changes. Material updates will be posted here with a revised effective date. Questions or privacy requests can be sent through our contact form.